Office only checks for licencing status when one of the programs starts. The ‘account error can be a changed password, long time since last login or an Internet connection issue.Īfter logging in, restart the Office program. ![]() Make sure the computer has a stable Internet connection then sign-in to your Microsoft account. Ignore all those messages if there’s a little yellow ! icon next to your account name on the top title bar.įix that problem first because it might solve all the other troubles. ![]() Just close it from the X at top right and move on. If the software was not a trial version or you have a current Office 365 plan, ignore this dialog box. You might also see these options referring to an Office trial, even though your Office wasn’t a trial version. This message seems to appear when Office software can’t verify your subscription status.Īdditional Information is a reminder that the browser based versions of Office, aka Office Online are a workaround until you get Office for Windows working again. Subscription Expired may or may not be true. Starting Office for Windows and you’re greeted with various warnings like this. ![]() Here’s what to do, and in what order, to solve the problem. If Office for Windows shows Unlicensed Product errors, there’s a bewildering range of errors and prompts appearing.
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